Frequently Asked Questions

Frequently Asked Questions

What is your cancellation policy?


It’s important that we meet consistently in order to make progress. We require 24 hours notice of cancellation or you will need to pay for the appointment. An occasional exception may be made in the case of an emergency.


What are your fees?


Please click this link here and the individual provider’s rate under the section “ “


Do you accept insurance?


At this time, we are not taking insurance. However, most insurance companies will reimburse you directly for treatment with us as an out-of-network provider. This is known as “super billing.” For more information, please refer to the section below.


What is Super Billing?


As an out-of-network insurance provider for insurance plans and carriers, we can provide you with a statement of services (known as a "superbill"). Please note, we do not bill insurance directly and you are responsible for the full fee. However, you can submit your superbill to your insurance for reimbursement. Most insurance companies will reimburse you directly for treatment. If you are interested in receiving reimbursement, you may want to call your insurance company first and ask the following questions:


  • Are out-of-network insurance providers of mental health services covered?
  • If so, what amount or percentage of sessions are covered?
  • What information do they require for reimbursement?What is the customary rate and is it representative of costs in my area?
  • Is there a limit to the number of sessions that may be covered?
  • Is pre-authorization required?
  • What information do they require for reimbursement?

Is therapy tax-deductible?


Yes! Under the Affordable Care Act changes were made on what expenses are tax deductible. If you itemize your tax deductions and have significant medical expenses (including health insurance premiums), you can deduct the cost of therapy. This is especially helpful for families who have children with special needs. Speak to a tax consultant and review IRS FAQ on medical expenses and IRS publication 502.


What is the No Surprises Act?


You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.


You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.


If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.